ELECT LISA CULLEN for TAX COLLECTOR "Vote to Put 22 Years Experience to Work for YOU"
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Personal
Married for over twenty two years to Robert Cullen, a Brevard County Sheriff’s Office
Sergeant and over twenty three year Deputy with the Brevard County Sheriff’s
Office. Two children, Erin twelve and Elissa seven.
Education
University of Central Florida
Bachelor of Science in Business Administration – May 1990
Major – Accounting
Comprehensive accounting curriculum focused on the real-world challenges of
accountancy, emphasizing techniques in problem solving, information analysis and
quantitative methods. Studies included economics, finance, marketing, and
management courses. Graduated with Honors.
Brevard Community College
Associate of Arts – December 1985
Major – General Studies
University parallel degree program in preparation to earn a bachelor’s degree.
Course work consists of general education courses from within the subject areas of
communications, mathematics, humanities, behavioral/social sciences, and natural
sciences. These studies are indicative of the freshman and sophomore years at a
university. Graduated with Honors.
Rollins College
36 Semester Hours Completed
Major – Computer Information Systems
Study of system decomposition and analysis and the specification and/or
construction of a technical, computer-based solution for the business requirements
for identified areas. Computer Information Systems major is based on the curricula
developed by the Association for Computing Machinery. Program focused on
computer applications, design, and implementation.
Florida State University
Certified Florida Collectors Assistant certification courses relating to the Florida Tax
Collector’s Office presented by the Center for Professional Development and Public
Service.
• Duties and Responsibilities
• Collection & Distribution of License, Taxes, and Fees
• Collection & Distribution of Ad Valorem Taxes
• Management Development School
Certified Public Manager program presented by the Florida Center for Public
Management.
• Management of Individual Performance (Level 1)
• Management of Group and Team Performance (Level 2)
Professional Highlights
Training Administrator January 2007 to Present
Orange County Tax Collector’s Office
Management position responsible for training new and existing staff in regards to all
duties and responsibilities of the Tax Collector’s Office including motor vehicles,
driver licenses, and property taxes. Previous experience also utilized to implement
new processes.
Training and Special Project Accomplishments
• Developed new hire training program specific to the county’s needs
• Responsible for developing training and teaching aides
• Installation and preparation for driver license transactions to be processed in
three branch offices.
• Created online newsletter for Motor Vehicle Dealers
• Aiding in developing high speed motor vehicle renewal system
Chairperson January 2005 to Present
Central Florida Coalition
Elected permanent chairperson of Central Florida Coalition in 2007 by member
counties (Brevard, Citrus, Orange, Osceola, Volusia and Sumter). Responsible for
policy and procedural recommendations to the Tax Collector Association and the
Department of Highway Safety and Motor Vehicles on behalf of participating counties.
Director of Title & Registration June 2003 to January 2007
Brevard County Tax Collector’s Office
Under Administrative direction of the Tax Collector, plans, organizes, provides
administrative direction and oversight for and participates in the activities and
functions of the Title/Registration Department consisting of more than 100 employees.
Key Duties
• Develops and directs the implementation of goals, objectives, policies,
procedures and work standards for the Title/Registration Department.
• Proposed department budget.
• Plans, organizes, administers, reviews and evaluates the work of office staff.
These duties include selection, training, development and work evaluation.
Authorizes discipline as required and provides policy guidance and evaluation
to staff.
• Monitors day-to-day operations to ensure that the department is meeting goals
and objectives. Takes corrective action as appropriate.
• Prepares a variety of written correspondence, reports, procedures, and other
materials.
• Monitors changes in laws, regulations and technology that may affect
departmental operations; implements policy and procedural changes as
required.
DMV Trainer April 1992 to June 2003
Brevard County Tax Collector’s Office
Management position responsible for creating and delivering technical training to
Tax Collector staff and external customers (Automobile/Vessel Dealers, Towing
Companies, Mobile Home Dealer/Brokers, and Financial Institutions). Prepared and
analyzed statistical information relevant to the Title/Registration Department.
Training Accomplishments
• New Employee DMV Orientation Course
• Dealer Title and Registration Course
• Towing and Storage and Wrecker Operator Lien Course
• FRVIS 2000 Application Course
• Heavy Truck Registration Course
• Death of Owner Titling and Registration Course
• Telephone Skills Workshop
• Tax Collector Management Training Course
• Fish Philosophy Workshop
Analyst December 1991 to March 1992
N.A.S.A. Industrial Support, Johnson Controls World Services, Inc.
Administrative staff position relieving supervisors of developing, monitoring,
analyzing and evaluating work flow. Supervision of subordinates in related tasks.
Preparing reports that included conclusions and recommendations to resolve
administrative problems. Preparation of cost reporting documentation, budgets and
annual reports.
• Secret Security Clearance
Junior Analyst June 1991 to December 1991
Ordnance Services, Johnson Controls World Services, Inc.
Administrative staff position assisting supervisors in developing, monitoring,
analyzing and evaluating inventory control methods. Translating information into
EDP reports. Preparation of cost reporting documentation.
• Secret Security Clearance
Assistant Manager, Mail Department May 1987 to June 1991
Brevard County Tax Collector’s Office
Management position requiring technical knowledge and understanding of the
Division of Motor Vehicles, Department of Revenue and the Game and Fresh Water
Fish Commission. Responsibilities included preparation of audit reports and
inventory control.